I’m Ian Hawkins, an independent contractor, specialized in technical communication. I’m based in Canada, and Sundorne Communications Inc. is my company.

I have worked with and written about computers and information technology for over 30 years. Over that time, I’ve managed to learn a few things, often with the benefit of bitter experience.

• It doesn’t matter what kind of work you do, you must find out what your audience needs. If you don’t match your product with what they need, you aren’t succeeding.
• Ask questions. Listen to the answers. Keep working at it until you understand.
• Respect other people’s time. Advance preparation shows that you value other people. Their work is important. Their time is important. Their ideas are important.
• Be honest with people. Also be considerate.

And the technology part? I’ve worked with enough different kinds of technology over the years that I’m confident I can pick up any new skills quickly and efficiently. It’s always worked for me in the past.

I’m not currently looking for new contracts. This site remains for historical reasons.